Contact LemonRealm Streams

Receive LemonRealm Streams Receive assistance for setup, billing, or channel inquiries. Our helpful team is ready around the clock on WhatsApp or send an email.

WhatsApp Support

The speediest way to get in touch. Use WhatsApp for prompt answers.

Chat on WhatsApp

Live Chat

Opt for chat? Engage with the chat widget when it’s up. If offline, email us.

Start a Request

Help & Guides

Head to Installation for device setup tutorials and troubleshooting tips.

View Installation

Get in touch

General Inquiry

Questions regarding setup, billing, or service? Reach out to us.

We’ll reply by email. Typical response: 2–8 hours.

Sales & Billing Assistance

Get advice, manage subscriptions, or address payment issues.

We’ll follow up with next steps and a secure checkout link if needed.

How Can We Help You?

Select a category to receive personalized guidance and fast links.

Setup & Installation

Step-by-step instructions for Smart TV, Firestick, Android, iOS, MAG, and more.

Billing & Payments

Problems with invoices, receipts, or payments? Our checkout process uses Stripe for security.

Technical Issues

Questions about buffering, EPG, or the app? We can assist in optimizing your configuration.

Channel Requests

Can't find a particular channel or region? Let us know, and we'll verify its accessibility.

Account & Activation

Your access information or verification email hasn't arrived? We'll validate and reissue it fast.

Apps & Compatibility

Receive suggestions for top IPTV applications and ideal configurations for your equipment.

Frequently Asked Questions

Quick solutions for common inquiries related to customer service, configuration, invoices, and equipment.

Kindly provide your device type, application, subscription plan, and a short issue summary.

Look through your spam/junk mail. If you continue to not find it, contact us via WhatsApp It will be resent without delay.

Extra connections are available as add-ons. Inquire with sales for details.

Visit our Installation page for detailed Firestick and other device guides.

Consult our Refund Policy for details on eligibility, timelines, and how to request.

Smart TV: Smart IPTV or IPTV Smarters. Android: TiviMate or IPTV Smarters. iOS: GSE Smart IPTV or IPTV Smarters.

Opt for a 30+ Mbps connection, 5GHz Wi-Fi/Ethernet, turn on hardware acceleration, expand buffer size, and halt other downloads/streams.

In the app settings, refresh or reload the playlist and EPG. You may also need to remove and re-add your M3U and EPG URLs.

Major credit cards are accepted through Stripe.

Absolutely. Renewal preferences can be managed through your account, or you can reach out to support for help.

Our Response Times

  • Priority support: within 1–2 hours
  • Email support: 2–8 hours
  • Technical issues: Promptly